Last updated: March 29, 2026

Welcome to Mates y Mar Travels.

By accessing and using this website, you agree to these Terms and Conditions, which govern the use of the site and the contracting of travel services offered by Mates y Mar Travels, hereinafter referred to as “the Agency.”

1. User Acceptance

Use of this website constitutes full acceptance of these Terms and Conditions.
If you do not agree with them, you must refrain from using the site.

2. Services Offered

The Agency offers tourist services such as:

• Tour packages
• Accommodation
• Activities and excursions
• Transportation and transfers
• Services provided by third parties
• Travel assistance services

In many cases, the Agency acts as an intermediary between the user and service providers (airlines, hotels, tour operators, etc.).

3. Prices and Availability

Published prices:

• Are subject to change without prior notice.
• May vary depending on supplier availability.
• Are not considered confirmed until final written confirmation is received.

4. Booking and Payment

To make a reservation, the user must:

• Provide complete personal information.
• Accept these Terms and Conditions.
• Make full or partial payment as indicated by the Agency.

A reservation is considered confirmed only after proof of payment or an official receipt has been received.

5. Personal Documentation

The client is responsible for holding valid:

• National ID or passport
• Required visas
• Health certificates (if applicable)
• Mandatory vaccinations (if applicable)

The Agency is not responsible for any issues arising from incorrect, incomplete, or invalid documentation.

6. Agency Responsibility

The Agency is responsible only for services contracted directly through it.

The Agency is not responsible for:

• Cancellations or modifications made by third parties.
• Loss, damage, or theft of personal belongings.
• Failures or non-compliance attributable to external service providers.

7. User Modifications

Any modification requested by the user is subject to:

• Availability
• Supplier penalties
• Current applicable rates

8. Use of the Website

The user agrees to:

• Use the website lawfully.
• Refrain from attempting to access restricted information.
• Not impersonate others or manipulate information.

9. Intellectual Property

All content on this website is property of the Agency and is protected by intellectual property and copyright laws.

10. Jurisdiction

For any dispute arising from the use of this website or the contracting of services, Argentine law shall apply, and jurisdiction shall correspond to the competent courts of the Republic of Argentina.