1. Data We Collect

We may collect the following personal data:

• Full name
• National ID or passport number
• Phone number and email address
• Travel information
• Payment methods (without storing sensitive credit or debit card information)

2. Purpose of Data Processing

We use your personal data to:

• Manage reservations
• Issue vouchers and billing documents
• Communicate with you regarding your trip
• Send travel‑related offers and promotions (only if you have agreed to receive them)

3. Legal Basis

We process personal data on the basis of:

• Your consent
• The fulfillment of contractual obligations
• Compliance with legal and tax obligations

4. Data Sharing

We only share personal information with:

• Hotels
• Airlines
• Tour operators
• Payment platforms

We never sell personal data to third parties.

5. User Rights

You may request at any time:

• Access to your personal data
• Rectification of inaccurate information
• Deletion of your data
• Objection to data processing
• Data portability

To exercise these rights, please contact:

info@matesymar-travels.com

6. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.